Privacy Policy

Who I am

This website is run by Vincent Chazeaud, a sole trader (ABN registered) based in Caloundra, Queensland, Australia, offering web design, photography, video and drone services. I handle personal information in line with the Australian Privacy Principles (Privacy Act 1988) and, for visitors and clients in the European Union, the General Data Protection Regulation (GDPR). Contact: vincent.chazeaud20@gmail.com.

What I collect

Only what you choose to send me:

• Contact form: your name, business name, email address, the service you need and your message.
• Newsletter: your email address, if you tick the box or subscribe in the footer.
• Email, phone or text: whatever you write to me directly.
• Client projects: details needed to do the job and invoice you (for example your address for a shoot, your logo, texts and access to your domain).

This website does not use advertising or tracking cookies and does not build visitor profiles. If I use visitor statistics, they come from a privacy-friendly tool that counts visits without cookies and without identifying you.

Why I use it

• To reply to your enquiry and prepare a quote or a free audit.
• To carry out the work you order, invoice you and keep accounting records.
• To send you the newsletter, only if you opted in.
• To protect the website from spam and abuse.

Under the GDPR, the legal bases are your request (steps before a contract), the contract itself, my legal obligations (accounting) and your consent (newsletter).

Newsletter

The newsletter is optional and never a condition for a quote. It is sent at most once a month with new work and practical website tips. Every email has an unsubscribe link, or you can simply reply “unsubscribe”.

Who sees it

I never sell or rent your information. It is only shared with the services I use to run the business: Netlify (website hosting and form handling, United States), Google (email and file storage, Gmail and Google Drive) and, if you subscribe, my newsletter provider. These providers may store data outside Australia. I choose reputable services with strong security, but by sending information through this website you accept that it may be processed overseas.

How long I keep it

Enquiries that do not lead to a project are deleted within 24 months. Client and invoice records are kept as long as Australian tax law requires (generally 5 years). Newsletter addresses are kept until you unsubscribe.

Photos and drone footage

When I photograph or film a business, I try to avoid identifiable members of the public. If you appear in one of my published images and would like it removed or blurred, email me and I will act promptly. Drone flights follow CASA rules.

Your rights

You can ask to see the information I hold about you, correct it, or have it deleted, and you can withdraw your newsletter consent at any time. Email vincent.chazeaud20@gmail.com and I will reply within 30 days. If you are not satisfied with my answer, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au) or, in the EU, to your national data protection authority (for example the CNIL in France or the AEPD in Spain).

Security and changes

The website runs entirely over HTTPS and I protect my accounts with strong passwords and two-step verification. If this policy changes, the new version will be posted on this page with a new date.