Terms and Conditions

Who I am

Vincent Chazeaud, sole trader (ABN registered), Caloundra, Queensland, Australia. Contact: vincent.chazeaud20@gmail.com.

Quotes

Every project starts with a free written quote describing the work, the price and the timing. A quote is valid for 30 days. Work starts once you accept the quote in writing (an email is enough) and the deposit is paid. The free audit and website preview are free and come with no obligation.

Prices and payment

• Prices are in Australian dollars. GST is added only if I am registered for GST at the time of the quote, and the quote will say so.
• Websites: 50% deposit to start, balance on delivery, before the site goes live on your domain.
• Photo, video and drone shoots: payable on delivery of the edited files unless the quote says otherwise.
• Invoices are due within 7 days.

What I need from you

Your texts, logo, any existing photos and access to your domain or Google Business profile when needed. You confirm that you have the right to use everything you send me. Delays in receiving content may move the delivery date.

Changes and revisions

The quote includes a reasonable round of changes before delivery. Extra pages, new features or major changes of direction are quoted separately before I do them.

Monthly care

Monthly care covers hosting, security, backups and up to one hour of changes per month (unused time does not roll over). It is billed monthly in advance. You can cancel at any time by email; it stops at the end of the month already paid. On request, I hand over your website files so you can host them elsewhere.

Who owns what

Once the project is paid in full, the website design and content made for you are yours, and you receive a licence to use the photos and videos I deliver for your own business marketing (website, social media, print and ads), with no time limit. I keep the copyright in my photos and videos and may show the work in my portfolio, unless you ask me not to. Images may not be resold or licensed to third parties without my agreement.

Drone flights and weather

Drone work follows CASA rules and depends on airspace, safety and weather. If a flight cannot happen safely, we reschedule at no extra cost. I may refuse or stop a flight at any time for safety reasons.

Cancellation

If you cancel a project, the deposit covers the work already done and is not refunded once work has started. If I cannot complete the project, I refund any amount paid for work not delivered.

Liability

I do my work with care and skill. My total liability for a project is limited to the amount you paid for it, except where Australian Consumer Law says otherwise; nothing in these terms limits your rights under that law. I am not responsible for losses caused by third-party services (hosting, domain registrars, social networks) or by content you supply.

Law

These terms are governed by the laws of Queensland, Australia. If there is a disagreement, we will first try to sort it out by talking.